Subscription Policy
If you purchase a subscription through LOVE Pharma, you will receive regular shipments of those products based on the frequency you choose. Your subscription will continue for each subscription period until you cancel. You may skip a subscription shipment, make changes to or cancel your subscription at any time, as set forth below. There is no additional fee associated with the subscription, and there is no minimum purchase obligation.
Auto-Renewal and Recurring Charges
By purchasing a subscription, you agree that LOVE Pharma (or its third-party payment processor) may charge you an initial and recurring subscription fee, without further authorization from you at our then-current subscription rate. You accept responsibility for all recurring charges and your subscription will continue until you cancel your subscription. We will notify you before each recurring charge. There is no minimum purchase obligation.
Cancellation
You may cancel your subscription at any time. To cancel, log in to your LOVE Pharma account, click the “subscriptions” tab, then click “cancel.” You may also cancel by contacting customer service at orders@love-pharma.com. If you cancel before the next recurring payment is charged, then your subscription will terminate automatically and LOVE Pharma will not charge your payment provider for any subsequent subscription period. If you cancel while an order is in process (i.e., your payment has been charged but you have not yet received your shipment), LOVE Pharma will continue to process your order; your subscription will terminate automatically after the last order is shipped.
Skip A Shipment
You may also skip a shipment at any time. To skip a shipment, log in to your LOVE Shop account, click “subscriptions,” then “skip a shipment.” If you skip a shipment before your next recurring payment is charged, LOVE Pharma will cancel the next scheduled delivery for your subscription and your payment method will not be charged for the skipped shipment. If you skip a shipment while an order is in process (i.e., your payment has been charged but you have not yet received your shipment), LOVE Pharma will continue to process your order for that period and skip the following subscription period. After your skipped shipment, LOVE Pharma will automatically re-start your subscription deliveries unless you skip the next shipment or cancel your subscription. Skipping a shipment does not cancel your subscription.
Manage Your Subscriptions
You can manage or make changes to your subscriptions at any time, by logging into your LOVE Shop account, clicking “subscriptions” and following the prompts (e.g., view the status of your subscriptions, add or reactivate a subscription). Any changes you make will be reflected in your next shipment, except for changes initiated while an order is in process (i.e., your payment has been charged but you have not yet received your shipment), in which case they will be reflected after the current order has been completed.
You agree that we may terminate or suspend your subscription for any reason at any time in our sole discretion.
LOVE Pharma products are not intended to diagnose, treat, cure or prevent any disease.
Auto-Renewal and Recurring Charges
By purchasing a subscription, you agree that LOVE Pharma (or its third-party payment processor) may charge you an initial and recurring subscription fee, without further authorization from you at our then-current subscription rate. You accept responsibility for all recurring charges and your subscription will continue until you cancel your subscription. We will notify you before each recurring charge. There is no minimum purchase obligation.
Cancellation
You may cancel your subscription at any time. To cancel, log in to your LOVE Pharma account, click the “subscriptions” tab, then click “cancel.” You may also cancel by contacting customer service at orders@love-pharma.com. If you cancel before the next recurring payment is charged, then your subscription will terminate automatically and LOVE Pharma will not charge your payment provider for any subsequent subscription period. If you cancel while an order is in process (i.e., your payment has been charged but you have not yet received your shipment), LOVE Pharma will continue to process your order; your subscription will terminate automatically after the last order is shipped.
Skip A Shipment
You may also skip a shipment at any time. To skip a shipment, log in to your LOVE Shop account, click “subscriptions,” then “skip a shipment.” If you skip a shipment before your next recurring payment is charged, LOVE Pharma will cancel the next scheduled delivery for your subscription and your payment method will not be charged for the skipped shipment. If you skip a shipment while an order is in process (i.e., your payment has been charged but you have not yet received your shipment), LOVE Pharma will continue to process your order for that period and skip the following subscription period. After your skipped shipment, LOVE Pharma will automatically re-start your subscription deliveries unless you skip the next shipment or cancel your subscription. Skipping a shipment does not cancel your subscription.
Manage Your Subscriptions
You can manage or make changes to your subscriptions at any time, by logging into your LOVE Shop account, clicking “subscriptions” and following the prompts (e.g., view the status of your subscriptions, add or reactivate a subscription). Any changes you make will be reflected in your next shipment, except for changes initiated while an order is in process (i.e., your payment has been charged but you have not yet received your shipment), in which case they will be reflected after the current order has been completed.
You agree that we may terminate or suspend your subscription for any reason at any time in our sole discretion.
LOVE Pharma products are not intended to diagnose, treat, cure or prevent any disease.