Shipping & Returns

Order and Shipping Confirmation

You will receive an email confirmation once your order has been successfully placed. This will include your order number and shipping method. Please make sure your shipping address is correct as we are unable to redirect shipments once they are on route.

Orders can take up to 2 business days to be processed and shipped. Once your order is prepared for shipment you will receive a shipping confirmation email with your tracking information. Please note that in some cases, your order may arrive in multiple shipments.

Where We Ship

We currently ship to U.S. addresses including Alaska, Hawaii, and U.S. Territories. We do not ship to PO Boxes/APO/FPO addresses.

Shipping Costs

We offer free standard shipping on all subscriptions. For single purchases, a flat rate of $3.99 USD will be applied. At this time, we only offer shipping throughout the US. All orders will be emailed a tracking number upon shipment. Please use this tracking number to check the status of your shipment and estimated delivery time.

Please allow 1-2 business days for processing and shipping. We ensure discreet packaging for all orders.


Sales tax will be charged on merchandise total where applicable. Taxes are calculated according to shipping destination.

Return Policy

If you are unsatisfied with your purchase, we guarantee free refunds within 30 days of purchase. Items must be returned unopened/unused, with tags, in their original packaging. Any items that are damaged when we receive them are not eligible for a refund. If a returned item is open or used, any refund shall be at LOVE’s discretion according to LOVE’s terms for the refund (which may include setting up a LOVE account for a store credit refund).

If your order arrives incorrect, please contact us at within 7 days of receiving the product with a description of the problem and photos.

Any item returned after 30 days of purchase is not eligible for refund.


We do not accept exchanges as items may sell out while the requested exchange is returned and processed.

Receiving a Refund

A refund will be issued once we have approved your request and received your returned items. Refunds do not include any shipping or handling charges, except in the case of faulty items. Your refund will be credited to the original form of payment used for the original transaction and will be in the amount of the product price less the return label fee if applicable. Please note that credit card refunds may take up to 10 business days for your bank to complete, depending on their processing times.